Problem access database indexh

jakusdasnakus / 2010-10-31 13:06:18   

Hi,

my site is: je-ribeyron.com

i just finished to upload indexhibit via cyberduck and changed the partitions. Now i'm trying to set up the studio on my domain name. They asked me exhibition name, database server, database name, database username and password.

I've enter an exhibition name, the ip adress of my server, database username, statabase name and password and it doesn't work.

Anybody have an idea why? Is the exhibition name is something already existing i need to go get in my account??

Vaska A / 2010-10-31 13:59:08   

Are you sure that the ip address is the host name? If you don't know, you should ask the host for this information.

jakusdasnakus / 2010-10-31 15:33:20   

Hi,

thanks for your answer. I didn't put the host name as ip adress. I put the ip number of my server which looks like:

123.456.78.9

is that correct?

Vaska A / 2010-10-31 16:03:32   

I don't know. Maybe, maybe not. But, since you don't know...you should ask your host about the database connection info.

DKirkland / 2010-11-01 19:25:12   

I've the exact same problem.
I don't know what I should be entering for any of these fields.
Will they be the subject of my web hosting account details?
If I ask them, will they have the slightest idea what this screen even is?

thanks

alex0206 / 2010-11-05 16:08:26   

I have the same problem !!

alex0206 / 2010-11-08 13:34:03   

It's ok for me, the problem was that there were empty spaces after my code .. which prevented it work, maybe you have the same problem

This thread has been closed, thank you.