Create and Upload buttons don't function

seansee / 2012-10-08 16:09:15   

When I click on 'Create' or try to opload an image to a project nothing happens, just the screen gets darker and freezes that way. I contacted my host and they disabled mod_security function. The problem still exists. Can you give me further assistance?
Thanks.

Jeroen_ / 2012-10-08 20:37:42   

I have the same problem with every button I click on in the Exhibit area. It shows the grey page with a white pop up. No content shown.

I'm awaiting a pm from Vaska about this. If I know more I'll post a response here. It might be useful for you as well.

seansee / 2012-10-08 23:24:28   

Thanks a lot!

Theije / 2012-10-11 10:32:13   

I have a similar problem: when I click `Add Files' or `Upload', nothing happens. Thanks for your help.

Vaska A / 2012-10-11 10:46:33   

Jeroen's problem was not a mod_security issue - it was a bad template that wasn't uploaded properly (/ndxzstudio/asset/tpl/popup.php).

When you say 'nothing happens' what do you mean? No popup at all? Does the popup work when you 'create' a new exhibit?

Theije / 2012-10-11 11:01:43   

This problem occurs when I am editing a project, and I want to upload media. I click `Upload files' and then I arrive at the screen with the three buttons `Add Files', `Upload'. and `Cancel'. None of the buttons respond on a click.

Vaska A / 2012-10-11 11:11:56   

Which browser are you using?

Vaska A / 2012-10-11 11:13:01   

Try a different browser - I've should have added that, as well.

Theije / 2012-10-11 11:20:49   

I am using Firefox 12.0 in Windows XP, I tried it in Internet Explorer, and it works in there. Will future versions support Firefox as well?

Vaska A / 2012-10-11 11:24:42   

Firefox being on version 12 makes my stomach crawl. Aren't they up to 15 or 16 now? Of course, it will work - it is working for others but things get changed in browsers and we have to de-re-retro-bug things.

The library we use for uploading is rather new technology - there are some places where it's not the best. I'm a bit surprised it works flawlessly on Explorer but that's good news.

I use Safari 6 and only two nights ago found a new bug with the loader as well - it's a high priority to fix bugs in this area.

Theije / 2012-10-11 11:30:41   

I will upgrade Firefox.

Thanks for all your work, I love the layout and the result for my website. I have been looking for this stripped-down approach for many years.

Vaska A / 2012-10-11 11:38:58   

I don't know if the newer Firefoxes will totally resolve things, I'm sorry to say.

One little trick with FF - if you can get it to make a list of files to upload, click at the far right side of the Upload button and it might work (this will be formally fixed in v2.0.2 next week).

garga11 / 2013-02-07 08:50:19   

hi sorry but i've the same problem, where is v2.0.2?
thankyou

arsondpi / 2013-02-07 09:07:36   

Hello.

As Vaska suggested (indexhibit.org/forum/thread/16981/) did you try a different browser?

garga11 / 2013-02-08 13:45:31   

hello,
i've Linux ( ubuntu )
with chrome is ok, but I'm not so happy, i prefer firefox... thakyou

garga11 / 2013-02-08 13:58:56   

ok for me is solved,

in ndxzstudio/asset/css/jquery.fileupload-ui.css

I changed from
.buttons button.start { background: blue;}
to
.buttons button.start { background: blue; z-index: 100; position: relative; }

Vaska A / 2013-02-08 14:04:49   

Thanks for posting this - I'll add it to my list of things to key an eye on. ;)

This thread has been closed, thank you.