Database

lageraghty / 2013-09-24 10:58:44   

I've created my database and I'm now at the section of the installation where I enter my database details. I've entered these and clicked submit but it is just bringing me to a blank white page.

Can you help. My website is laurageraghty.com

Thank you

arsondpi / 2013-09-24 12:08:59   

Could be a few things - check out these search results: indexhibit.org/forum/search/

lageraghty / 2013-09-24 15:43:22   

Had a look through the search results but no luck.

Tried reinstalling and creating a new database. Still the same problem

lageraghty / 2013-09-24 15:44:57   

The database doesn't seem to be installing for me because when I put in laurageraghty.com it says 'Database not installed'

arsondpi / 2013-09-24 17:38:57   

Verify/check the database details with your host.

lageraghty / 2013-09-25 13:43:46   

They have confirmed that the information is correct

arsondpi / 2013-09-25 20:10:00   

Something must have gone wrong.
I type laurageraghty.com/ndxzstudio/… and I get a message that you're already installed
I type laurageraghty.com/ndxzstudio/… and I get that you're not installed.
I'm confused on what you might have done wrong.

lageraghty / 2013-09-29 19:44:45   

is it best to start from scratch again? create a new database and upload files again?

lageraghty / 2013-09-29 19:55:53   

tried creating new database and uploading files again, still same problem

arsondpi / 2013-09-29 20:26:37   

I clicked this url: laurageraghty.com/ndxzstudio/… which should take you to the login page but it doesn't seem to exist...
Make sure the files and folders are in the right directory.

lageraghty / 2013-09-29 21:10:49   

yes, was just uploading files again. That link now says - Database is not installed.

lageraghty / 2013-09-29 21:11:39   

but again, this is saying laurageraghty.com/ndxzstudio/… it is installed

arsondpi / 2013-09-30 06:23:01   

Did you delete/overwrite all the files and folders in your server?

lageraghty / 2013-09-30 09:26:36   

yes they have all been overwritten

arsondpi / 2013-09-30 13:37:00   

Well tthis doesn't make any sense. If they've been overwritten the config.php file shouldn't exist (which is *likely* the reason you get this message) and the installation should take place normally.

This thread has been closed, thank you.