password reset failed

epilab / 2014-07-11 17:46:23   

hello - i just executed the password reset and it didn't work. i am locked out of my site. please help. thx!

Vaska A / 2014-07-11 19:30:57   

Did you try the default login?

epilab / 2014-07-11 19:39:19   

yes - i did everything twice, cleaned the history, etc... i have done this once before about 4 months ago and it worked. i am not sure what is happening..

epilab / 2014-07-11 19:58:52   

so - i was able to use the default password and get in through

mysite/ndxzstudio/

although since i updated to the v2 i was using mysite/ndxz-studio/
access and that doesn't work now. is this going to be a problem once i update the site? what is the difference? thanks!

Vaska A / 2014-07-12 08:58:02   

If you've updated, you now use ndxzstudio. You can delete (but backup first) ndxz-studio.

epilab / 2014-07-12 16:58:21   

thanks!

This thread has been closed, thank you.