error reading data from FastCGI Server

collier77 / 2014-07-18 14:03:30   

I'm getting a 500 Internal Server Error when I try to access my site (colliernogues.com). I contacted my webhost and they suggested I ask here about why my code "doesn't want to work" with the FastCGI Server. I've searched the forums and can't find a similar question. When I googled "indexhibit" and "FastCGI" I did find an archived thread where someone had a similar problem after installing WordPress, which I did right before the problem started. I've just deleted it, but I'm still getting the error message. I'm hoping I don't need to junk my site (built with the old Indexhibit) and start over.

Here's an example of the server's error log:

[Fri Jul 18 08:21:20.283793 2014] [fcgid:warn] [pid 36711] (104)Connection reset by peer: [client 194.28.172.10:41700] mod_fcgid: error reading data from FastCGI server
[Fri Jul 18 08:21:20.283868 2014] [core:error] [pid 36711] [client 194.28.172.10:41700] End of script output before headers: index.php

Any help is appreciated. Thank you!

Vaska A / 2014-07-18 16:50:58   

Who is the host?

Never seen this a problem before. That error message though usually indicates that things are not connecting with the database (meaning the database strings are incorrect).

collier77 / 2014-07-19 00:17:38   

The host is GreenGeeks. Thanks for the database tip--does that mean I'll need to re-create my database, or is there a way for me to correct the strings somehow?

Vaska A / 2014-07-19 01:19:10   

No, update /ndxzsite/config/config.php with the correct database info. See how that goes...

collier77 / 2014-07-19 01:37:20   

Turns out I had reset the password for my database user account, and not updated the config.php file. Everything's back up again. What a relief! Many, many thanks.

This thread has been closed, thank you.