www.yourdomain.com/ndxzstudio is blank..

elinevanstrien / 2014-09-04 16:42:35   

Today I finally had my indexhibit installed and started trying out things to customize it..

I wanted to see if the Slideshow plugin worked and I understood that I had to change some numbers of this plugin in the FTP-programm I used. I did this and after this, my admin page went blank.. The website still works tho.. I changed it back, but no succes..

Did I make a huge mistake?!! Help, how can I login again?

Vaska A / 2014-09-04 20:07:28   

I bet you nicked/damaged an important file in the system...

What is your site?

Don't go crazy...we can fix this. ;)

elinevanstrien / 2014-09-04 20:20:37   

yeah, I was thought so.. My website is: elinevanstrien.com

Vaska A / 2014-09-04 20:23:49   

Backup your site now.

Then, reupload the /ndxzstudio/ folder ONLY.

See where that gets us...

elinevanstrien / 2014-09-04 20:58:30   

I just did this.. but it didn't have any effect :(

Vaska A / 2014-09-04 21:04:32   

From the files you downloaded from our site - fresh files?

Vaska A / 2014-09-04 21:04:53   

Have you customized anything yet?

Vaska A / 2014-09-04 21:05:43   

Also, there will be an official Slideshow, two or three versions, out really soon. I would put them into beta now but it will require some cms upgrades too.

elinevanstrien / 2014-09-04 21:09:57   

I used the files I downloaded when I purchased indexhibit

And I customized a little, not much, just some try-outs and uploaded a few pictures.

Vaska A / 2014-09-04 22:01:14   

Reupload everything. Redo permissions. Then, reupload your /ndxzsite/config/config.php from your backup. The problem should be resolved then.

Vaska A / 2014-09-04 22:01:40   

What are you using to edit files with? Please don't say Dreamweaver... ;)

elinevanstrien / 2014-09-04 23:04:06   

I tried it, but no succes :( I'm going to try it again later/tomorrow.

Also, I noticed that I somehow can't log in into my database anymore. I'm already contacting my host. But could that be the problem maybe?

Vaska A / 2014-09-04 23:33:25   

Did you change any passwords to your hosting setup? That could certainly be the problem.

elinevanstrien / 2014-09-05 10:05:58   

I didn't change any passwords a far as I know. I only changed my password for my Indexhibit login after I did a password reset.. I had to ask for a new password for my database, since I couldn't login in anymore. I still can't get in there, really weird.

Vaska A / 2014-09-05 11:01:57   

If you changed the password to your database you need to update the /ndxzsite/config/config.php with it, as well.

This thread has been closed, thank you.