Log in problems

brueckmatt / 2015-01-13 08:14:40   

Website: brueckmatt.ch/

Log in not possible: brueckmatt.ch/ndxzstudio/

After several attempts no E-Mail address accepdet

Dont know how to reset the Password. ist not working with: brueckmatt.ch/ndxzstudio/…

Pls help!

Ariana / 2015-01-19 13:25:39   

Dear Indexhibit Support,

My Computer crashed and with all my passwords so i cannot log in to my account for indexhibit anymore, the login for the back end: arianadongus.com/ndxzstudio/
Wehn i type in my e-mail address to retrieve a new one it says "email address not found
Can you please help me out?
Greetings from Berlin!
Ariana

onelastwish / 2015-01-20 18:56:54   

I am having a similar problem as my email address is "not found in the database" and I cannot even get an email regarding my forgotten password. I created my site 3 years ago before the pricing changes so perhaps this is why? Regardless I need to be able to access the backend of my website and am not able to do so. Please provide support regarding this issue. Thanks!

Vaska A / 2015-01-20 20:06:57   

There is support for this - if you have searched there are so many threads about password issues. And, did you look in our plugins section (for the easy fix)?

Everything is very easily resolvable.

This thread has been closed, thank you.