Unable to transfer file to root directory

deibido / 2015-03-07 15:56:56   

Hi,

Firstly my domain is rob-taylor.com.

I got the domain via 123-reg.co.uk and my hosting is with uk-cheapest.co.uk. Uk-cheapest provide a Plesk control panel.

Using Filezilla I attempted to upload the indexhibit files/directories to the root directory. However when I did this the transfer failed.

So instead I uploaded the files to the httpdocs directory (which is in the root directory). I succesfully changed my file permissions for the necessary files but when attempting to visit rob-taylor.com/ndxzstudio/… I only got to the empty website.

I suspect that this is because I didn't put the files in the root directory but I'm unable to do that. I suspect that this may be because SSH access to the server is forbidden but I can't change that setting on the Plesk control panel.

Any advice would be much appreciated.

Thanks

This thread has been closed, thank you.