Lost User Name and Password

ZacharySee / 2015-03-19 18:23:58   

Can't login, my website is ZacharySee.com, tried to reset everything with the plugins and its not working. Need some help, thanks.

venicew / 2015-03-19 19:34:35   

Same here need some helps too, my old laptop got lost and I forgot my password (as my old laptop it always login)

I try the password a few times and this came up,

"You have used up all of your login attempts. Please enter your email address to
retrieve your login and a new password or contact the site admin for help.
Email Address: "

I put my email address and this came up,

"email address not found
If you aren't logged in refresh the page."

thanks a lot!

kathleengraves / 2015-03-25 02:24:26   

i am having the same issue!! any resolution on yours??

thanks!

pamose / 2015-04-16 07:29:58   

I'm having the same problem. I've been searching in the forum but still haven't find any solution. I'll be grateful for any help. thanks

pamose / 2015-04-16 08:14:02   

I've find the solution:
1)Go here:
indexhibit.org/plugin/utility/password-reset-v2/
and follow the instructions
2)If you do everything correctly the success message "Hopefully that worked! ;)"will appear on your browser.
3)The go back again with your browser to your LOGIN url:
yourwebsite.com/ndxzstudio/
4) login and password will be: index1 / exhibit
5) Finally, once inside your website change your Password
and don't forget it anymore!
6)Delete the reset2.php file, and that's it! Congrats! :-)

This thread has been closed, thank you.