Login doesnt work - and i dont receive an email afterwards

ArneGrugel / 2015-11-16 20:05:05   

Hello,
I dont really know which Version I am using...
But this is my website: arnegrugel.com

I could always use my username and password to login and change stuff on my site. But since 2 weeks i cant login anymore. I havent changed anything.
After typing in 5 or 6 times my username and password there is appearing this empty field where i have to fill in my mail address to receive an email from indexhibit to create a new password....
BUT THE EMAIL NEVER COMES.

I dont receive any emails.

Please Help Me!

Best
Arne

ericazahl / 2016-01-10 18:26:39   

I have exactly the same problem, except after entering (both) my email adress(es) I am told that neither is registered in the indexhibit database. (Being a indexhibit user for several years, I don't see how this is possible?) Thus, I am unable to retrieve a new password and to log in to edit my website (ericazahl.com)

Best regards
Erica

manuelschamberger / 2016-01-11 09:20:43   

i have the same problem! what can i do?

eneola / 2016-01-11 20:03:24   

I just had this issue and this is how you fix it >>>> must install the reset into your studio folder. See instructions here:

indexhibit.org/plugin/utility/password-reset-v2/

This thread has been closed, thank you.