Page not working after changing host

bucolicganggg / 2016-08-17 16:17:57   

Hello!

I have been with Indexhibit for a year now, very happy with the results and to be a part of this community, but i just recently changed host and when reuploading database and files, my page is not working anymore.
monicamays.com

I followed all the steps listed here indexhibit.org/forum/thread/5912/

This is the error i get:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@monicamays.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

The server error log says:
[17-Aug-2016 17:57:51 Europe/Madrid] PHP Warning: require_once(../ndxzsite/config/options.php): failed to open stream: No such file or directory in /home/uuitevqh/public_html/index.php on line 15
[17-Aug-2016 17:57:51 Europe/Madrid] PHP Fatal error: require_once(): Failed opening required '../ndxzsite/config/options.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/uuitevqh/public_html/index.php on line 15

But all of the listed files are on the server.

Anyone please help!

Thank you so much!

bucolicganggg / 2016-08-26 16:13:06   

Is there anybody out there?

sfjuocekr / 2016-09-18 23:29:03   

The permissions are most likely setup wrong, the webserver (in this case actually the PHP interpreter) can not find the files.

Also the page is at: /home/uuitevqh/public_html/index.php and the require_once include is in: ../ndxzsite/config/options.php which means that it is looking in:

/home/uuitevqh/ndxzsite/config/options.php

Which outside of public_html. I'm not sure how tight the permissions for the webserver are, but on my servers Apache is setup to use user privileges inside the public_html folder and won't read anything outside of it.

This thread has been closed, thank you.