help. I'm on servage.net. i have contacted them and they said:
'Hello neil,
When I visited your site, it showed "Fatal error: Cannot redeclare get_counter() (previously declared in /mounted-storage/home95b/sub002/sc50334-PJGI/www/index.php:1) in /mounted-storage/home95b/sub002/sc50334-PJGI/www/index.php on line 1" which was absolutely scripting error.
You may re-install your script - we do not provide support third party script installation.
I am not sure why your script designer told you that it had been hacked.
Please note that an account can easily be exploited due to poor script/back dated script. Poor file permission or poor password may be another reason.
Regarding backup, We do backup our systems against data loss in cases of for instance hardware failure. However, we are unfortunately not able to offer a restore of single files or accounts from a past date. We therefore recommend that you always make your own backup for both web site content and database.
Thanks for your understanding!
Kind Regards
Sam, Support
Servage Hosting'
my website is www.neilpreston.co.uk
I would just like to know simply how to fix this.
thank you
Neil Preston