Forums » Installation

Installation problems (database)

trmsmith
UK
2010-07-27 08:28:33
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Hi all,

I'm a print designer by trade so having ventured into the world of digital most of the terminology is quite alien to me, so bare with me please!

I am having problems with the installation process. I keep getting stuck at this error:
XX Please check your config settings again.

The details I have are the following:

Exhibition name: www.iamtomsmith.co.uk
Database server: cust-mysql-123-01
Database Name: iamtomsmith...89502_db1
Database Username: uiamtom_389502_1
Database password: I re-set this when I created the database

I think I need to create a user within the database via phpmyadmin and grant privileges but I can't find how to do this.

Using the default questions and querying the database privileges for my webhost as provided on this site I received the following response:

Dear Tom,

Thank you for contacting 123-reg on the 27th July 2010.

You cannot modifed the default user permissions through phpMyAdmin.

If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.
Kind Regards

James
123-reg

If someone could cast some light on this problem I would be so grateful!!

Many thanks in advance.
Tom

trmsmith
UK
2010-07-27 10:13:10
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Apologies guys - as ever the database info was incorrect.

I am now about to build my site - phew!

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