Forums » Installation

error 404 / 403

babette
UK
2010-08-14 12:36:53
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Hello

First of all, thanks for this great site... It s amazing.
I dont get it but from one sec to another my site does not show anymore!
it says error 404 and 403
Any ideas?

Thanks for you help!
Babette

Vaska A
UNITED STATES
2010-08-14 12:50:52
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The last part of the "How to install" page deals with clean urls...htaccess...mod_rewrite...re-read this part and make sure everything has been done.

babette
UK
2010-08-16 12:30:29
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thanks a lot i ll try that now

babette
UK
2010-08-16 14:20:39
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Hello Vaska

So I have done what it says and it still says error 404!
Any other ideas?
I so stuck!

Thanks
Babette

arsondpi A
GREECE
2010-08-16 19:16:31
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what is your address?

babette
UK
2010-08-17 14:28:38
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www.babettepauthier.co.uk

That would so kind of you to have a look!
I am stuck!!

Thanks a lot

Babette

silpheed
SPAIN
2010-08-17 15:18:49
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Hi there, I´m very stressed because run the address with .../ndxz-studio/install.php in all ways the result always is 404.
Please, there are another solution?
I use to cyberduck and Startlogic hosting. The File Manager in Startlogic is ok (I think so).
I need help please, I don´t know how a simple job demands many nights and days.
Thanks from Barcelona

arsondpi A
GREECE
2010-08-17 15:47:01
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@ babette
This file seems to be missing...
http://www.babettepauthier.co.uk/ndxz-studio/defaults.php

@silpheed
You do understand that stating a problem without an address will not get you far...
If you are trying to install and still can't track the install.php file then I suggest you ask your host to tell you which is your root folder.

silpheed
SPAIN
2010-08-17 16:04:17
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Ok Ardsondpi! Thanks for reply.

silpheed
SPAIN
2010-08-17 16:31:29
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www.rafaelguerrero.net/ndxz-studio/install.php

babette
UK
2010-08-18 05:51:24
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Ardsondpi,

Good Morning!
Thanks a lot for your reply. I am very grateful.
I checked and the file is there.
It might not be in the right place though or it might be damaged. Where can I find another one? My sister got an indexhibit site can I copy hers?
What I dont understand is that everything was working fine and literally from one sec to another it stopped!

Thanks a lot

Babette

arsondpi A
GREECE
2010-08-18 05:58:45
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maybe the server dropped or got attacked and the host used a backup... who knows...

If you think you're missing or have corrupt files then there's a link in the Useful threads post (in the top of the forum) called "How to reinstall without losing current website content"
Check it out!

babette
UK
2010-08-18 09:02:57
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thank you so much!
i am gonna try this...
cross your fingers!!!!
agin thanks a lot for your help
babette

babette
UK
2010-08-18 10:03:45
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WORKING!!!!!
thanks so much for your help!!!
very happy
website forum people: you are awesome!!!
again BIG THANKS
babette

babette
UK
2010-08-18 10:08:44
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actually spoke too early did not check the sections....
and this is what i find:

Fatal error: main() [function.require]: Failed opening required 'ndxz-studio/defaults.php' (include_path='.:/usr/lib/php') in /homepages/19/d128906684/htdocs/index.php on line 9

any ideas?
babette

babette
UK
2010-08-18 10:09:30
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do i have to copy the defaults.php file?
even though vaska said not to on the thread you adviced?
babette

babette
UK
2010-08-18 11:25:38
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ok i took the risk to replace the file
and it s working fine!!!
so happy again
thanks for everything
babette
;)))))

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