500 internal server error hostgator

judyfreed / 2013-08-12 18:54:15   

Hi,
I have followed the tutorial and am still not able to install. I created a Mysql database and user. I uploaded indexhibit folder contents to web root public_html which i confirmed with hostgator as correct. I have left permissions at 755 because hostgator stated they do not allow 777 permissions, after i successfully changed permissions to 777 however i still got the 500 internal server error. my htaccess file seems to be fine.

Do you have an idea what i could try next?

Thanks

arsondpi / 2013-08-12 19:10:46   

what's your url?
Did you tell hostgator?
500 internal server error is usually a server error...

judyfreed / 2013-08-12 19:25:33   

nunneward.com

server ip 184.173.252.152

arsondpi / 2013-08-12 19:52:50   

But... I get a database not installed notification.
Installation starts here: nunneward.com/ndxzstudio/…
Did you try a different browser? Maybe there's a browser cache error.

tristanepv / 2014-04-11 22:48:14   

Hi,
I got the same problem.

I m waiting for a reply from the hostgator support.

Do anyone here have news?

Best regard.

This thread has been closed, thank you.