data base not installed "xx check config"

Charlotte_Maddison / 2014-01-05 16:20:51   

Hi,
I am v new to this and struggling terribly (!)
can't seem to correctly install a database.
I can successfully create database name and user on 'ipage' control panel and I have inputted database sever address as 'localhost'.
files have been successfully uploaded on filezilla, but site reads "database is not installed."
I have checked that I am inputting all info correctly/mistake free.
might i need an alternative to 'localhoast'? any tips would be fantastic! loosing the plot!
thanks
charlotte

arsondpi / 2014-01-05 16:28:27   

Hello! Just ask your host - are your database connection details correct?

Charlotte_Maddison / 2014-01-05 16:40:56   

yes,
I have contacted my host's support team, hopefully they can locate where I am going wrong!

This thread has been closed, thank you.