Indexhibit Support

Alright. I'm a bit at the end of my rope.

When I try to access my domain it leads me to one of those internet ad sites. I do not know why. PHP is on as far as I know, it's version 5+, I have paid my domain host bill, there aren't any DNS records or URL forwards, I'm using filezilla and all the indexhibit files got downloaded fine. This is all I know. The domain is aefeldman.us.

So why is it sending me to a site filled with ads in Hebrew? (Well I know why they're in Hebrew -- I'm in Israel -- but you get it.)

Thank you!
Ari

Did you pay your domain registration invoice?

Yeah, it won't expire until August 2015 and it's on auto-renew.

When I access your domain I see:

"Database is not installed."

Try clearing your browser cache - Shift + browser refresh...

Cleared cookies and cache, no change.

What does "database not installed" mean?

It means Indexhibit is waiting for you to install...

If you can't see what I'm seeing you have some kind of a caching issue. It's not an Indexhibit issue though - we have no control over that.

I'm not sure it's a cache issue since it doesn't work in 'incognito mode' either.

Is there something I need to change in my DNS settings? I closed Filezilla and reconnected to my server, that didn't do anything either.

Hold up, my indexhibit files are in Filezilla under 'public_html'. Is that an okay place for it to be?

Probably. It's different for each webhost though...but since that folder exists it's probably right.

So I checked with both name.com (domain people) and my webhost and both told me that everything is set up right -- nameservers, my domain goes to the right servers, etc. What am I doing wrong? Why do I get a 404 error when I try to go to the download link? Is it still a caching issue? Is Chrome a bad browser to be using? When I try the link in Safari it also gives me a "Not Found" page with an additional 404 error.

aefeldman.us/ndxzstudio/…

It's there - I see it and always have.

If you can not see the installation page then you have a caching issue. You'll need to search Google for help on that because it's not an Indexhibit issue and I've already told you what I know about this subject.

Oh my god. It was because the download link I was using had an extra "-" in it: "ndxz-studio" and not "ndxzstudio." Goddamn outdated blogspot instructions.

Vaska, thanks so much for your help. I really appreciate it. I can't believe this turned out to be so easy to fix. Occam's Razor, I guess.

Our installation instructions are better than anything else. Don't rely upon information outside of our site - the majority of it was never updated when we released v2 (eventhough we've asked people to do that).