Reset file not working

lglondon / 2017-06-27 10:35:46   

hello

I have been locked out of my indexhibit account and have uploaded the reset file to ndxzstudio file in the host (godaddy) but when i go to the reset link lglondon.org/ndxzstudio/… it just comes up with a message saying 'hope that worked :)' but nothing to reset the password.. am i doing somthing wrong?
Thanks

This thread has been closed, thank you.