Can't reset password/Email not found

camillesmithwick / 2015-08-24 22:21:51   

Hi.

I logged in with the wrong password too many times so I was prompted for my email but I received the message "email not found" when I input my email. I tried to reset the password and put the reset2.php file into my /ndxzstudio/ folder but when I tried to bring it up in my browser it just took me to my homepage cammys.co.uk

Vaska A / 2015-08-24 22:27:24   

If the file is in the right spot it will display. Otherwise, maybe it has weird permissions (should be 644).

camillesmithwick / 2015-08-24 22:38:25   

Hi, Thanks for the quick reply. I managed to get onto the page that says 'Hopefully that worked'. There was no login option on that page so went back to the original login page but the default password didn't work???

Vaska A / 2015-08-24 23:15:23   

Yes, it did work. I just logged into your site...

camillesmithwick / 2015-08-25 10:44:05   

I don't know what I was doing but it's sorted now. Thank you

This thread has been closed, thank you.