PDF insert problem

skahn / 2016-09-10 20:34:36   

Made a new PDF, following same steps I always do, PDF link does not show up in text box. Tested with older PDF's in the file area, they show up just fine if I insert them via same process. Thought maybe the new PDF is corrupt somehow, made new one. Still will not work. All the older ones do. Also, the ones that aren't working will not delete either. Trash/Tools do not seem to work. Maybe i need to update my indexhibit?
thanks for any thoughts

skahn / 2016-09-10 20:39:01   

PS i have v.2.0.1

skahn / 2016-09-13 21:51:03   

any ideas anyone? thanks.
PDFs that were already there work fine with Insert arrow and Trashcan function. New ones do not.

sfjuocekr / 2016-09-18 22:25:56   

Check the permissions on the "files" folder, chown -R the whole folder to username:group_of_webserver (in my case sjoer:www-data) and chmod -R 775 files to make it read/write for user and group.

skahn / 2016-11-15 18:10:29   

Thank you for your reply and sorry to replying so late. I got swamped and gave up. Now trying again. I'm not sure I understand your suggestion (I'm very basic with my skills). Will try. Weird thing is that it used to work. Now it doesn't.

skahn / 2016-11-15 19:41:45   

My domain host says: "I can also see some PHP warnings in the error_log file in public_html directory: [15-Nov-2016 14:38:00 America/New_York] PHP Notice: Undefined variable: s in /home/stanbahn/public_html/ndxzsite/plugin/plugin.index.php on line 492"
anyone know what to do? if this is cause of PDF's unable to insert or trash? thanks!

skahn / 2016-11-15 19:45:03   

PS i checked file permissions etc.. nothing had changed there.
The PDF problems seems to be something else. Can upload but not insert or trash.
Old ones already there insert fine.

skahn / 2016-11-15 23:31:23   

It seems I can upload other people's pdfs and insert them. So it might be that for some reason my computer is corrupting them each time I make them. Will report back to confirm in case anyone else has had this problem.

skahn / 2016-11-18 18:14:18   

Tried updating Microsoft Word and Adobe Acrobat. If I make a new Word file, type a few words on it and save as PDF, i am able to upload and insert. I tried retyping the entire 2 page document, saved as PDF and get same problem, can upload but NOT INSERT or delete. It's only 43kb. Any ideas on why this page is refusing the insert of a 2 page document?? thanks.

skahn / 2016-11-18 18:21:59   

FIX UPDATE: I changed the title of the document and it finally worked. Who knows why. I hope this helps anyone encountering same problem.

This thread has been closed, thank you.