can't see admin button anymore

dragoshanciu / 2017-10-31 21:55:25   

Hello

I upgraded to 2.1.4
Everything was alright, I enabled the mobile site and everything. A few days later I wanted to make some changes and couldn't login anymore. I solved that with the reset password plugin.

The thing is that I don't see my Admin button anymore.
I only see Preferences, Help and Logout.

What can I do?
I made a backup before upgrading

Site is dragoshanciu.com

Vaska A / 2017-10-31 23:35:36   

How many user accounts do you have in your cms?

dragoshanciu / 2017-11-01 18:39:39   

As far as I remember, I am the only user account. But I can't access that panel anymore from indexhibit. Can I access it from the ftp?

Vaska A / 2017-11-02 10:20:42   

When you go to edit the user account what is the id number in the browser address bar?

dragoshanciu / 2017-11-02 16:46:47   

This?

dragoshanciu.com/ndxzstudio/

I added a print screen of my drive for you to see what I see
drive.google.com/…

I hope it helps and I hope you can help.
Thanks V

Vaska A / 2017-11-02 16:59:04   

No. Actually, you can't access Admin > Users right now.

Are you handy with PHPMyAdmin (your hosts provides it). You can go into the database and change your admin privilege in ndxzbt_user in column Admin (change your value to 1).

Why is this happening? I'm not sure especially because the update sets your admin value to 1 for the primary user. Which, is why I wonder if you have more than one user (or deleted the primary user at some point).

Let me know what you find.

dragoshanciu / 2017-11-02 20:38:22   

Hei, thanks for the new path.

I arrived there, on PHPMyAdmin (dreamhost) and it looks like the length/value is already 1. I added another print screen from my drive. check it

drive.google.com/…

Should I change something else here?

Vaska A / 2017-11-02 23:24:02   

You are editing the default value for the column. You just need to edit the record itself - that is likely not 1.

Vaska A / 2017-11-02 23:24:23   

Click "browse" instead of "structure".

dragoshanciu / 2017-11-03 07:15:30   

It worked. I am very impressed.

Thank you V, Enjoy your weekend.

mcc / 2017-11-05 12:10:57   

Hey Guys,

I also cant access to my admin page. I tried with different browsers but couldn't access it. I did update to 2.1.4 few days ago. How can I solve the issue? I am not familiar with the PHPmy!

cihadcaner.com/ndxzstudio/

Drago or Vaska, it would be nice if you could help me with it?

C.

pixelab / 2018-03-14 13:42:48   

I had the same problem and editing the php value of ndxzbt1_user solved it

This thread has been closed, thank you.