Indexhibit Support

Hi Vaska,

I think I'm understanding this correctly - my host (greengeeks) upgraded to php 5.5 and i can no longer use php.ini files - everything is through " Select PHP Version" . After the update, my site is down: drewheffron.com giving me an internal server error.

here's an error i was recieving this AM from the logo:
[03-Sep-2014 01:39:14 GMT] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 130968 bytes) in /home/uncohel8/public_html/drewheffron/ndxzstudio/common.php on line 296

THANK YOU!
Drew

PS, this is how the php settings look in cpanel;

dropbox.com/s/lg3jgf0r0gd71n4/…

5.5? Hmmm...but, my first reaction is that your database connection is messed up.

I would like to investigate this myself - can I do that? I'll need all the informations: FTP, hosting login (so I can get to the database) and studio login.

support at indexhibit dot org

Thanks, sent!

Fixed! What was the problem?

I thought it was the database and it was. What I found was a little strange though...

It seems that your webhost no longer allows longer names for the database users. I saw your user account but the name was cut off.

I created a new db account, give it full privileges and applied it to the database...done.

You might want to check your other sites and see if they are working - I don't know if they had long names or not for the user. If you have a good relationship with your host you might mention this discovery to them...

I wanted to add (for future viewers of this thread) - I looked into this personally quickly because I simply wanted to be sure there wasn't some kind of compatibility issue happening. To my knowledge the current version is compatible for 5.2.6 and above but I'm always keeping a watch. 5.6 apparently is around the corner already...

Thank you!