I was advised by the support to follow these steps in order to freshly re-install:
1 - delete /ndxzsite/config/config.php file
2 - go /ndxzstudio/install.php
3 - re-input the installation info and IF the dabase info comes up change the database prefix or append or whatever I called it to “ndxzbt2_”
4 - you should be freshly installed now
point 1)
done this in Filezilla
point 2)
when I put into the browser alexandrabircken.com/ndxzstudio/… I just get this message:
Fatal error: require_once(): Failed opening required '../ndxzsite/config/options.php' (include_path='.:/usr/lib/php5.4') in /homepages/32/d468716180/htdocs/karl/Indexhibit/ndxzstudio/install.php on line 27
Or where is this /ndxzstudio/install.php ?
I can see ndxzstudio in teh Filezilla but not this /ndxzstudio/install.php.
point 3)
What’s the installation info? Where can I find it?
Thank you.